FLORIDA STATE MOVERS

PRIVACY POLICY

Effective Date: January 29, 2026

1. Introduction

Florida State Movers (“Company,” “we,” “us,” or “our”) operates the website located at FloridaStateMovers.com (the “Website”) and provides moving and relocation services throughout Florida and nationwide.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, use our services, or otherwise interact with us. We are committed to protecting your privacy and being transparent about our data practices.

Scope: This Policy applies to information collected through our Website, mobile applications, phone communications, and in-person interactions related to our moving services.

2. Information We Collect

Personal Information You Provide

When you request a quote, book services, or communicate with us, we may collect:

Contact Information: Name, email address, phone number, mailing address
Moving Details: Current and destination addresses, move date, inventory of items
Payment Information: Credit card details, billing address (processed securely through our payment provider)
Communication Records: Emails, chat logs, and phone call records related to your service
Employment Information: If applicable for corporate relocations

Information Collected Automatically

When you visit our Website, we automatically collect certain information:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
Location Data: General geographic location based on IP address
Cookies and Tracking Technologies: See Section 7 for details

3. How We Use Your Information

We use your information for the following purposes:

Service Delivery: To provide moving quotes, schedule services, and complete your relocation
Communication: To respond to inquiries, send service updates, and provide customer support
Improvement: To analyze usage patterns and improve our Website and services
Marketing: To send promotional offers and newsletters (with your consent)
Legal Compliance: To comply with applicable laws and protect our legal rights
Safety: To protect against fraud and ensure the security of our services

Important: We will never sell your personal information to third parties for their own marketing purposes without your explicit consent.

4. Information Sharing

We may share your information in the following circumstances:

Service Partners

We work with trusted partners to provide our services, including affiliated moving companies, storage facilities, and packing suppliers. When we cannot directly service your move, we may share your information with vetted moving companies that can assist you.

Service Providers

We engage third-party companies for payment processing, customer support, marketing, and analytics. These providers only access information necessary to perform their functions and are contractually obligated to protect your data.

Legal Requirements

We may disclose information when required by law, to respond to legal process, to protect our rights or safety, or to prevent fraud or illegal activities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Protection & Security

We implement robust security measures to protect your information:

Encryption: All data transmitted through our Website is protected using SSL/TLS encryption
Secure Storage: Personal information is stored on secure servers with firewall protection
Access Controls: Employee access to personal data is limited and monitored
Payment Security: Credit card information is processed through PCI-DSS compliant payment processors
Regular Audits: We conduct periodic security assessments and updates

Important: While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Your Privacy Rights

Florida Residents: Under Florida law, you have specific rights regarding your personal information. We honor these rights for all our customers regardless of location.

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information (subject to legal retention requirements)
Opt-Out: Opt out of marketing communications at any time
Data Portability: Receive your data in a commonly used, machine-readable format
Non-Discrimination: We will not discriminate against you for exercising your privacy rights

California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information is collected, disclosed, or sold, and the right to opt-out of the sale of personal information.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in Section 12. We will respond to your request within 45 days.

7. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to enhance your experience:

Types of Cookies We Use

Essential Cookies: Required for basic Website functionality
Analytics Cookies: Help us understand how visitors interact with our Website
Marketing Cookies: Used to deliver relevant advertisements
Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect Website functionality. Most browsers allow you to block or delete cookies, and you can typically find these settings in the “Options” or “Preferences” menu.

8. Third-Party Services

Our Website may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit.

Third-party services we may use include:

Google Analytics (website analytics)
Payment processors (secure transaction handling)
Customer support platforms
Social media platforms

9. Children's Privacy

Our Website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will promptly delete such information from our records.

If you believe we may have collected information from a minor, please contact us immediately.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Specifically:

Service Records: Retained for 7 years for legal and tax compliance
Marketing Data: Retained until you opt-out or request deletion
Website Analytics: Retained for up to 26 months
Quote Requests: Retained for 2 years if service was not booked

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:

Update the “Effective Date” at the top of this Policy
Post a prominent notice on our Website
Send email notification to customers with active accounts (for significant changes)

We encourage you to review this Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

Florida State Movers Privacy Team

Email: Info@floridastatemovers.com

Phone: 813-563-move

Mail: 306 East Tyler St. Suite 4 Tampa, FL 33602

Response Time: Within 48 business hours